问题
单项选择题
网络客服的沟通接待流程第一步是()。
A、进门问好
B、接待咨询
C、推荐产品
D、促成交易
答案
参考答案:A
网络客服的沟通接待流程第一步是()。
A、进门问好
B、接待咨询
C、推荐产品
D、促成交易
参考答案:A
完形填空 | ||||
This is a special class in a Chinese school. The students come from 1 countries. Some come from America, 2 come from Canada, Japan, Australia and England. They 3 different languages, but all of 4 can speak Chinese. They are good friends. They study together, play together and 5 together. They help each other. All the 6 oof this class are Chinese, but they can speak English, too. They 7 their students with Chinese. They are very kind 8 helpful. They work hard. The students 9 this class study Chinese cooking , so they can make delicious meals. All the students like China. They say China is a great country and the Chinese people are very friendly. And they are 10 in China. | ||||
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