简述强化理论与人力资源管理.
参考答案：
强化理论的基础是由斯金纳（B.F.Skinner）奠定的。该理论的主要内容是：被强化的行为将会重复出现，而没有被强化的行为不会大量出现。强化理论强调个人行为的结果主要取决于他被强化和激励的程度，而个人的动机是相对次要的。在人力资源管理中可以用强化理论来影响员工的行为，使其向着有利于组织目标实现的方向发展
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| Jennie sat at her window as usual, looking out upon the street, with a look of sadness on her face, "What a long day this is going to be!" Then she saw a little boy running down the street, swinging his schoolbag. Looking up to the window, he took off 1 hat and bowed with a bright, pleasant smile. "What a nice 2 ," said Jennie to herself, as the boy ran out of sight. "It seems like having the sunshine. I wish everybody who goes by would look up 3 smile. George, the little boy, told his mother about that 4 girl when he got back home, "She looks so helpless. I wish I could do something for her." "Why not give her some 5 ?" said his mother. George agreed. The next morning, as Jennie 6 at the window again, she saw George with a handful of beautiful flowers carefully picking his way across the street. He stopped in front of her window, smiling pleasantly, and said, "Can I come in?" Jennie told him 7 to get into the house. Opening the door to Jennie's gentle "Come in", George said, "I've brought you some flowers." "Are they for me?" said Jennie 8 . "How kind you are," she continued, as George put the flowers on her lap. I've 9 received any flower since we moved to the town." "Did you live in the countryside?" asked George, 10 the old, small and empty room. "Yes," said Jennie. Jennie used to have a happy family and live in a beautiful house in the countryside. However, she lost her right leg in an accident. She 11 walk like other people any longer. Later, her father died, and her mother was sick 12 so many years that their money was all gone. They sold the house, and move here to get work to do. George told his parents 13 . They decided to help her. More and more people in the 14 gave Jennie friendly smiles when they passed by her house. She was greatly cheered up. A few months later, Jennie and her mother 15 a flower shop. People could always see Jennie sitting in the shop, having a lovely smile on face. | ||||
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