问题 多项选择题

按照国家技术监督局制定的国家标准,体现服务的内容主要有()。

A.等待时间、提供时间和过程时间

B.卫生、安全性、可靠性和保密性

C.应答能力、礼貌、方便程度、环境美化等

D.设施、能力、人员的数量和材料的数量

答案

参考答案:B, D

完形填空
完形填空。
     I have a problem with my parents: I want to wear some nail polish (指甲油) but they won't __1__ me
  to do so. They tell me that only after I have reached twenty-one can I __2__ anything for myself. This is
 so__3__ . I think nail polish is beautiful, and many of my friends wear nail polish to school. I told my
 parents about it but they still __4__ listen. How can I wait __5__ I'm
  twenty-one?                                                
                                                                                                                            Olivia, 11, China
     Hey, Olivia! If you want to wear it and your friends __6__ you about it, here is what you can do. Sit
 down with your mother in a quiet place and tell her not to start yelling (叫嚷) and saying "no" right away.
 If she does do this __7__ you tell her, say, "You might have wished to and probably got to wear it when
  you were at my __8__ ."But don't yell at her, and if she says she couldn't do it at your age either, then
 that is probably the reason __9__ she doesn't want you to do so. If you still can't wear it ... oh well, then
  don't. Don't make it worse by wearing it when they tell you not to. If your friends laugh at you, tell them
 you don't __10__ about what they say. And if they make unfriendly jokes on you, then they are not your
  true friends.
                                                                                                                             Bianca, 10, America
( ) 1. A. teach
( ) 2. A. obey
( ) 3. A. surprising
( ) 4. A. wouldn't
( ) 5. A. if   
( ) 6. A. know about
( ) 7. A. than
( ) 8. A. age  
( ) 9. A. how  
( ) 10. A. design
B. allow
B. achieve
B. exciting
B. shouldn't
B. until
B. care about
B. and
B. idea
B. why
B. study
C. advise   
C. find    
C. frustrating
C. needn't
C. because   
C. give up  
C. after  
C. school  
C. when    
C. care    
D. influence        
D. decide            
D. interesting       
D. couldn't      
D. so                
D. make fun of      
D. before            
D. point            
D. where            
D. experience        
选择题