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问题 单项选择题 A3/A4型题

男性，20岁。右上臂刀刺伤后出现右手对掌困难，拇指和示、中指屈曲功能障碍。

若神经功能恢复不良，远期右手可能表现的畸形是（）

A.爪形手畸形

B.猿手畸形

C.锅铲畸形

D.鹅颈畸形

E.锤状指畸形

答案

参考答案：B

改错题

We had guests last night who have not stayed                                               1.       

in a B&B hotel ago.They did not want breakfast                                                 2.       

because that they were going out early in the                                                       3.       

morning.They came back lately and had some                                              4.       

tea.I came into the living room and saw one of                                             5.       

them just to through the kitchen door but turn                                              6.       

on the light.He was looking for a glass the                                                   7.       

cupboard.He had no ideas that the kitchen was                                              8.       

not for guests.I just smiled to me and thought,                                              9.       

“What can I do?We are guests after all.”                                                      10.       
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多项选择题

在受理客户需求时，为让客户感到放心，我们常使用的服务措施是（）。

A、承担责任，向客户表明表示自己有能力、有经验把问题处理好。

B、自己没办法处理时及时移交相关人员，并告知客户。

C、不能处理时应用语巧妙，避免承担责任。

D、见机行事，多一事不如少一事。
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