为了切实做到尊重患者自主性决定，医生向患者提供信息时要避免（）。
A.理解
B.诱导
C.开导
D.适度
E.适量
参考答案：B
Harvard,_____________ in 1636, is one of the most famous universities in the USA.[ ]
A. which is set up
B. which is built
C. which was
D. which was
以下哪一个选项不属于顾客导向经营绩效指标（）。
A、顾客满意度调查
B、现有顾客保留率
C、市场占有率
D、每位推销员的新客户收入额
