问题
多项选择题
营销人员对消费者的心理影响主要有（）。
A．营销人员的仪表影响消费者对企业的认识过程
B．营销人员的服务态度影响消费者的情感过程
C．营销人员的服务方式影响消费者的情感过程
D．营销人员的身高影响消费者的情感过程
E．营销人员的年龄影响消费者的情感过程
答案
参考答案：A, B, C
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营销人员对消费者的心理影响主要有（）。
A．营销人员的仪表影响消费者对企业的认识过程
B．营销人员的服务态度影响消费者的情感过程
C．营销人员的服务方式影响消费者的情感过程
D．营销人员的身高影响消费者的情感过程
E．营销人员的年龄影响消费者的情感过程
参考答案：A, B, C
When I was a little girl, mum and dad told me that if you plant something in spring, you’ll get more in autumn. I 1 this without doubt. At the age of six, while I was eating a big apple, I dropped a tooth. I was so 2 that I cried all of a sudden and rushed to my grandma’s room. She held the tooth and smiled, “Don’t worry, dear. It’s a baby tooth. You will have a new tooth in a few 3 .” “A new tooth?” I fell very surprised. “Yes, you will have that tooth 4 you get old, so you must protect your new tooth well. When you grow old, the teeth will fall out again, 5 this time, it won’t grow again. So it’s not easy for old people to eat anything,” grandma said. I went out of grandma’s room and thought, “ 6 should I put the dropped tooth?” Suddenly, a wonderful thought came into my mind: Why not plant it in the ground? If I took good care of it, day after day, maybe it would become a big tree. When 7 came, there would be many white and strong 8 on the tree. I could pick them and send them to the 9 people who needed them. So then they could eat well and always open their mouths with a smile full of beautiful teeth. Of course my tooth didn’t grow into a big tree, but beautiful thoughts made my childhood warm and unforgettable. With them, I 10 up.
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