问题
问答题 简答题
服务人员的服务忌语主要有哪四类?
答案
参考答案:
禁说不尊重之语;禁说不友好之语;禁说不耐烦之语;禁说不客气之语。
服务人员的服务忌语主要有哪四类?
参考答案:
禁说不尊重之语;禁说不友好之语;禁说不耐烦之语;禁说不客气之语。
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1. Tang Dong is from ____. | ||||||||||||||||
A. the U.S.A. B. China C.Japan D. Canada | ||||||||||||||||
2. Martin is ____. | ||||||||||||||||
A. Chinese B. Japanese(日本人) C. American(美国人) D. English | ||||||||||||||||
3. Is Song Jia from Japan? | ||||||||||||||||
A. No, he is. B. No, he isn't. C. Yes, he is. D. Yes, it is. | ||||||||||||||||
4. How old is Song Jia? | ||||||||||||||||
A. 8876-5342 B. 13 C. 29 D. 40 | ||||||||||||||||
5. His telephone number is 5673-6981. Who is he? | ||||||||||||||||
A. He is Tang Dong. B. He is Song Jia. C. He is Martin. D. He is 40. |