Complete the gap-filling task. Some of the gaps below may require a maximum of THREE words. Make sure the word(s) you fill in is (are) both grammatically ＆ semantically acceptable. You may refer to your note.
The Art of Listening
I. In the last lecture, Communication competence:
1) personal motivation
2) communication knowledge
3) (1)
Ⅱ. In today’s lecture, the Art of Listening
Listening delivers benefits:
(2)
to attract others
to like their company.
effective in their jobs
Good Listening Skills:
1) (3)
Be attentive
Be impartial
(4)
Summarize
2) Nonverbal Message
(5)
Equal positioning
Facial expression
(6)
3) Express Thoughts and Feelings
(7)
Speak clearly
4) Communicate Without Being (8)
(9) non-judgmentally
Use "I" messages.
Poor Listening Skills:
A poor listener,
May be abrupt
Will be easily distracted.
Constantly interrupts,
Changes the subject
Looks at (10) Complete the gap-filling task. Some of the gaps below may require a maximum of THREE words. Make sure the word(s) you fill in is (are) both grammatically ＆ semantically acceptable. You may refer to your note.
The Art of Listening
I. In the last lecture, Communication competence:
1) personal motivation
2) communication knowledge
3) (1)
Ⅱ. In today’s lecture, the Art of Listening
Listening delivers benefits:
(2)
to attract others
to like their company.
effective in their jobs
Good Listening Skills:
1) (3)
Be attentive
Be impartial
(4)
Summarize
2) Nonverbal Message
(5)
Equal positioning
Facial expression
(6)
3) Express Thoughts and Feelings
(7)
Speak clearly
4) Communicate Without Being (8)
(9) non-judgmentally
Use "I" messages.
Poor Listening Skills:
A poor listener,
May be abrupt
Will be easily distracted.
Constantly interrupts,
Changes the subject
Looks at (10)
