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问题 单项选择题

（）是指由于企业自身工作的过失而造成的客户流失，这种类型流失占客户流失总量的比例最高，带给企业的影响最坏。

A．自然流失

B．竞争流失

C．自动流失

D．过失流失

答案

参考答案：D

填空题
综合填空。
请先阅读短文，然后根据其内容选择单词的正确形式填空，每词限用一次。
from, talk, badly, worried, advice, when, getting, that, doctor, afraid
     Young people may have problems with their minds. Some students become 1._____ because they have to
study very hard. Others have trouble 2._____ on well with people like their parents and classmates.
     Jiu, a second-year junior student 3._____ Fujian, could not understand his teacher and was doing 4._____
in class. He became so worried about it 5._____ he started to cut his fingers (手指) with a knife.
     Another student, 14-year-old,from Guangzhou, was 6._____ of exams. She got very worried, and 7._____
she looked at the exam paper, she couldn't think of anything to write.
     Many students won't ask for help. Some think they will look stupid if they go to see a 8._____ . Others
don't want to talk about their secrets.
      An expert on teenagers has the following 9._____ for teens:
     ▲ 10._____ to your parents or teachers often.
     ▲Take part in group activities and play sports.
     ▲Go to see a doctor if you feel unhappy or unwell.
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简答题

【思索人生】2013年11月8日《感动中国最美孝心少年》颁奖典礼在中央3套首播。整台节目由“主持人引入、人物短片展示、现场访谈、嘉宾颁奖、文艺节目、公益发布”等环节组成，生动讲述吴林香、王芹秀、高雨欣等10位“最美孝心少年”孝敬长辈、自强不息、阳光向上、自立自强的感人事迹。他们的道德品质深深地影响了我们。（共6分）

（1）中 * * 传统美德的故事                   ，就体现了谦让的“礼”字。（1分）

（2）请写出体现中 * * 传统美德的名言警句（2分，至少两句）

（3）有人说“礼”已不能适用现代社会，在当代残酷的竞争中，一定要教育孩子有竞争意识。你觉得我们中学生应如何正确参与竞争呢？（3分）

【深思熟虑】根据所学知识完成下列表格（３分）

题目内容
依法治国的核心 
科学发展观的核心 
基本路线的核心内容 
【参政议政】

新世纪以来我党和政府为群众做了大量的实事：修改宪法，将尊重和保障 * * 写入宪法；制定物权法，使合法的私有财产得到法律保护；修改选举法，使城乡选民具有平等的权利；取消农业税减轻农民负担等（共6分）

1.以上说明我国正在实施怎样的治国方略？（1分）

2.党和政府的做法体现了和谐社会哪些特征（2分）

3.党和政府为人民群众办实事体现了我们思想品德书上的哪些观点？（3分）
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