问题 单项选择题

下列关于赫茨伯格双因素理论的表述,正确的是( )。

A.满意的反面是不满意
B.双因素理论与马斯洛需要层次理论的区别在于,双因素理论针对的是满足人类需要的目标或诱因
C.激励因素指的是组织政策、监督方式、人际关系、工资等
D.激励因素具备了就可以令员工满意,不具备就会招致员工不满

答案

参考答案:B

解析: 赫茨伯格认为,满意与不满意并不是或此或彼、二择一的关系,满意的反面是没有满意,不满意的反面是没有不满意。为此,赫茨伯格区分了激励因素和保健因素。激励因素是指成就感、别人的认可、工作本身、责任和晋升等因素。具备这些因素可以令员工满意,但不具备这些因素也不会招致员工的不满。保健因素是指组织政策、监督方式、人际关系、工作环境和工资等因素。具备这些因素只能使员工不产生不满情绪,但不能起到激励的作用。赫茨伯格的双因素理论和马斯洛的需要层次理论既有联系,又有区别,需要层次理论针对的是人类的需要和动机,而双因素理论则针对满足这些需要的目标或诱因。

填空题
阅读理解

Dear Mayor,

I would like to draw your attention to the depressing state of the environment in our city. Increased vehicles have made the air polluted. Citizens find it difficult to breathe. Dumping toxic chemicals into the river has polluted the drinking water and ground water.

All of us, as concerned citizens, have discussed these problems in various meetings. We have come up with the following proposals(提议).

The green roads are no longer green. Many trees and bushes have been cut. We propose restricting the movement of vehicles. Besides, we should make it compulsory(强制性的)to use anti-pollution devices on all vehicles. We should also plant more plants and trees along roads.

The Bada Nadi River has become a dumping ground of toxic chemicals from some factories. These toxic chemicals have killed nearly all the life in the river and polluted our drinking water and ground water. We propose that the Bada Nadi River be declared a protected water body. All the dumping should be banned and heavy fine should be imposed on the offenders(违法者). To tackle the problem of managing toxic waste, we propose setting up a water treatment plant so that only clean water is discharged into the river. Cleaning up the river and introducing various fishes and plants to the river will bring it back to life.

Lastly, the noise pollution caused by honking(鸣)horns and blaring loudspeakers has caused distress to one and all. Many people have suffered from noise-related illnesses. We propose a blanket ban on the use of loudspeakers. And“no horn zones”should also be declared in residential hospitals and school areas.

I would request you to seriously consider our proposals and act accordingly.

Thank you!

Sincerely yours,

A kind-hearted citizen

小题1:The author wrote this letter in order to ______.

A.express his/her thanks to the mayor

B.complain about the environment

C.share his/her opinions about city life

D.make his/her suggestions on managing toxic waste小题2:In order to protect the Bada Nadi River, the author suggests _______.

A.anti-pollution devices should be used on vehicles

B.planting more trees and bushes along roads

C.restricting the movement of vehicles

D.banning dumping dangerous chemicals into the river小题3:The underlined word “tackle”in the fourth paragraph means“_______”.

A.put off

B.deal with

C.set up

D.turn down