Which of the following is true regarding communication within a project environment ?()
A.The project manager must assume the primary burden of responsibility to ensure that messages sent have been received
B.Effective meetings,a war room,and a tight matrix promote effective communication
C.If a project consists of 12 people.48 potential channels of communication exist
D.Most project managers spend 30 percent of their working hours engaged in communication
参考答案:B
解析:
在项目环境下,下列有关沟通的论述哪一项是正确的
A) 项目经理必须承担主要责任,以确保发出的讯息被收到。
B) 有效的会议、“作战室”和紧密型矩阵可以促进有效的沟通。
C) 如果一个项目由12人组成,则存在48个潜在的沟通渠道。
D) 大多数项目经理花费30%的工作时间用于沟通。
能够有效促进沟通的方法有:集中工作、有效的会议、紧密型矩阵。信息发送者负责发送信息的完整、清楚,确保被接收者正确接收,因此选项A错误;沟通渠道等于团队成员人数乘以团队成员人数减一除以二,12个人的团队,沟通渠道数为66条,因此选项C错误;项日经理通常花费80%以上的时间在沟通上。因此选项D错误。