问题 问答题 简答题

列车晚点情况下乘客从列车上下来出站,所持单程票第二天到车站办理时售票员出站时如何处理?

答案

参考答案:

1、乘客持受影响单程票办理退款时,车站需确认车票的上次使用日期与应急日期相同,且在允许期限内,回收乘客的车票,填写OP102,给乘客退还相应金额。

2、乘客持受影响单程票乘坐地铁时,车站人员需确认乘客交还的车票上次使用日期与应急日期相同,且在允许期限内,回收车票后询问乘客目的地车站,并告知乘客此类车票一经售出不允许办理退款,填写《乘客事务处理单》,在BOM上给乘客发售相应车票。

选择题
阅读理解

Your body, which has close relations with the food you eat, is the most important thing you own, so it needs proper treatment and proper nourishment (营养).The old saying “An apple a day keeps the doctor away” is not as silly as some people think. The body needs fruit and vegetables because they contain vitamin C. Many people take extra vitamins in pill form, believing that these will make them healthy.

But a good diet is made up of nourishing food and this gives all the vitamins you need. The body doesn’t need or use extra vitamins, so why waste money on them?

In the modern western world, many people are too busy to bother about eating properly. They throw anything into their stomachs, eating hurriedly and carelessly. The list of illnesses caused or made worse by bad eating habits is frightening,

小题1:“Your body has close relations with the food you eat.” It really means that ______.

A.all kinds of food you eat can be made into your body

B.your body is made up of the food you eat

C.what you eat has great effect on your health

D.the more you eat, the fitter you will feel小题2:The old saying referred to in the passage tells us that ______.

A.eating apples regularly does lots of good to our health

B.the apple is the best among all kinds of fruits

C.apples can take the place of doctors

D.an apple is a sure cure for illness小题3:In the second paragraph, the writer tries to let us know ______.

A.our bodies need food or we can’t live

B.often eating apples is a good habit

C.taking extra vitamin pills is completely useless

D.a good diet is of great importance for our health小题4:From the passage we can draw a conclusion that if we want to keep healthy, we should ______.

A.only eat an apple a day

B.eat properly

C.take as many vitamin pills as possible

D.throw something into our stomachs slowly and carefully