Quality planning tools are often used to help plan effective quality management activities.() is one of such tools,which involves company actual or planned project practices to those or other projects to generate ideas for improvementand to provide a basis by which to measure performance.

A、Benchmarking

B、Quality metric

C、Quality checklist

D、Brainstorming

关于毛细血管采血法，下列叙述中错误的是 （）

A.一般用三棱针或专用采血针

B.宜一人一针一管

C.针刺入皮肤深度以2～3mm为宜

D.如血流不畅可在针刺处周围用力挤压

E.75%乙醇消毒