问题 问答题 简答题

销售过程中为什么说热情招呼客户很重要?

答案

参考答案:

在营业厅销售过程中,销售代表不能开门见山地直接要求客户买自己的产品,销售代表需要先与客户进行寒暄,寒暄就是开场白的一部分。销售代表应该设计一个好的开场白,因为刚开始的几分钟决定了这次销售过程的走向,客户会在最初的几秒钟里对销售代表进行判断,决定是否与这个人交谈下去,开场白的第一个作用是使客户了解与销售代表交谈的意义。另外,精彩的开场白可以拉近与客户的距离,使得下个步骤顺利进展。

阅读理解

John and Bobby worked in the same company. Both of them worked very hard. However, several years later, Mr. Ted, the boss of the company, asked Bobby to be market manager. John could not accept the fact. He thought the boss only liked those who flattered(奉承) him. So he decided not to work there.

The boss knew John well and asked John to do one thing before he left. He asked John to go and find out anyone selling watermelon in the market. Soon John returned and said that he found a man selling watermelon. The boss asked him how much the watermelon was. John shook his head.

The boss asked John to wait a moment. Then he called Bobby to come to his office. He asked Bobby to do the same thing. When Bobby returned, he told the boss that only one person was selling watermelon. It was $1.2 a kilo and $10 for 10 kilos. Each watermelon weighed about 2 kilos. All came from the South two days ago.

John was much moved and realized the difference between himself and Bobby. Chances are in the daily details(细节) and a more successful person sees more and father.

小题1:Who was the market manager?

A. John.                  B. Bobby.                C. Ted.

小题2: How did John feel about Ted’s choice first?

A. Moved.                B. Annoyed.               C. Accepted.

小题3:Why did Ted ask John and Bobby to do the same thing?

A. To buy some fresh watermelons for the workers.

B. To find the price of watermelon in the market.

C. To help John know the difference between himself and Bobby.

小题4:What can be the best title(标题) for the passage?

A. More, Details, More Chances.

B. More Practice, More Success.

C. Better Luck, Better Jobs.

单项选择题