Every morning the patients are asked if ________ their temperature taken.   [ ]

A. they had had                  

B. have they had  

C. they have had                

D. had they had

挂失业务按形式分为口头挂失和（）两类。

A.凭证挂失

B.密码挂失

C.印鉴挂失

D.书面挂失