茶艺服务中的文明用语通过语气、表情、声调等与品茶客人交流时要语气平和、态度和蔼、热情友好。
参考答案:对
按照《处方管理办法(试行)》文件,处方是医师为患者开具的一种()。
A.医疗诊断证明
B.医疗用药的医疗文书
C.用药的标准规范
D.用药的技术规范
E.资质证明文件
Lynn Moody is an investment officer at the Lester Trust Company (LTC). If a current or former client of LTC has not permitted the disclosure of confidential information and disclosure of clients' confidential information does not conflict with local law, which of the following statements is most accurate According to the Professional Conduct Standards, a member will breach his duties by disclosing confidential client information that relates to:()
A. an individual client who ended the client relationship with LTC ten years ago.
B. illegal activities on the part of an individual who is a current client of LTC.
C. information requested by the CFA Institute Professional Conduct Program during the course of an investigation into that member's conduct by designed officer.