银行提供的电子支付业务发生差错、造成客户损失时，应当如何处理及赔偿？
参考答案：
1、银行应指定相应部门和业务人员负责电子支付业务的差错处理工作，并明确权限和职责。
2、银行应妥善保管电子支付业务的交易记录，对电子支付业务的差错应详细备案登记，记录内容应包括差错时间、差错内容与处理部门及人员姓名、客户资料、差错影响或损失、差错原因、处理结果等。
3、因银行自身系统、内控制度或为其提供服务的第三方服务机构的原因，造成电子支付指令无法按约定时间传递、传递不完整或被篡改，并造成客户损失的，银行应按约定予以赔偿。因第三方服务机构的原因造成客户损失的，银行应予赔偿，再根据与第三方服务机构的协议进行追偿。
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| There was a woman in Petroit，who had two sons.She was worried about them，especially the younger one.Ben 1 he was doing well in school.Boys in his class made jokes about him because he seemed so 2 . The mother 3 that she would，herself,have to get her son to do better in school.She told them to go to the Detroit Public Library to read a 4 a week and do a report about it for her. One day，in Ben's 5 ,the teacher held up a rock and asked if anyone knew it.But Ben put up his hand and the teacher let him 6 ，“Why did Ben raise his hand?” they wondered.“He 7 said anything,what could he possibly want to say?” Well，Ben not only 8 the rock，he said a lot about it.He named other rocks in its group and even knew 9 the teacher had found it.The teacher and the students were 10 .Ben had learned all this from doing one of his book 11 . Ben later went on to the 12 of his class.When he finished high school,he went to Yale University(大学)and at last became one of the best doctors in the United States. After Ben had grown up，he 13 something about his mother that he did not know as a 14 . She,herself,had never learned how to 15 . | ||||
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