Public relations practice is the deliberate , planned and sustained effort to establish and maintain mutual understanding between an organization and its public.

A．complete

B．related

C．intentional

D．active

下列关于商业银行和客户在理财顾问服务中角色的说法，正确的是（）。

A.商业银行提供建议并作出决策，客户不参与

B.商业银行只提供建议，最终决策权在客户

C.客户提供建议并作出决策，商业银行不参与

D.客户只提供建议，最终决策权在商业银行