服务的舒适是指向消费者提供服务的餐厅服务员的态度应该热情、周到、()、礼貌,尊重消费者。
参考答案:微笑
2013年是欧盟空气政策年。欧盟开展了一系列活动改善空气质量。如对德国柏林、汉堡、法兰克福等33个城市发出警告,要求这些地区尽快采取措施改善空气质量,否则将面临欧盟法院的巨额罚款或起诉。这主要体现了国际组织具有
A.国际性
B.目的性
C.组织性
D.自主性
Which of the following statements is NOT true according to the speaker().
A.Managing Director is accountable to the Board.
B.Management Services Department is led by Mr. Bruce.
C.Regional Managers are responsible for the day-to-day management of their territory.
D.Each of the five regions is supported by two sections -- Marketing and Technical Services.