--- Which of the two poems do you like better?

--- ____ short one, of course. I think it’s really ___ most interesting one.

A．A, the

B．The, a

C．The , the

D．A, a

在企业的营销过程中，利用倾听和学习的结果，通过决策过程而比竞争对手做得更好时，我们称之为_______________。