问题
多项选择题
因天气原因航班取消,客舱乘务员应采取的措施包括()。
A.及时解答旅客提出的疑问,并协助做好下机准备
B.确认终止行程旅客有无托运行李,并将信息报告乘务长
C.旅客下机后应检查客舱,如发现遗留物品,设法交换旅客或妥善保管
D.整理回收机供品
答案
参考答案:A, B, C, D
因天气原因航班取消,客舱乘务员应采取的措施包括()。
A.及时解答旅客提出的疑问,并协助做好下机准备
B.确认终止行程旅客有无托运行李,并将信息报告乘务长
C.旅客下机后应检查客舱,如发现遗留物品,设法交换旅客或妥善保管
D.整理回收机供品
参考答案:A, B, C, D
根据对话内容,从下面方框中选择适当的句子补全对话,使对话内容完整、通顺 。 | |
Li Jun: Good morning,Doctor. Doctor: Good morning. 1.____ Li Jun: 2.____ I've got a pain here. Doctor: 3.____ Li Jun:Since yesterday evening. I couldn't sleep well last night. Doctor:Let me see. Do you feel the pain here? Li Jun:Yes. Is it very serious,Doctor? Doctor: 4.____ But you'd better stay in bed for two days. And I'd like you to take these pills three times a day. 5.____ Li Jun:Thanks a lot,Doctor. Doctor:You're welcome. | |
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