问题 单项选择题 B1型题

描述质量管理体系过程所要求的质量活动如何开展的文件是()。

A.质量手册

B.程序性文件

C.作业文件

D.质量记录

E.质量计划

答案

参考答案:B

解析:

本组题是想说明不同类型质量管理体系文件的特点或差异。质量手册是组织质量管理的纲领性文件,是对质量管理体系总体的概括性描述,是实施控制的基础;程序性文件是描述质量管理体系过程所要求的质量活动如何开展的文件,它应支持质量手册的各项内容;作业文件(作业指导书)是程序性文件的支持性文件,应描述关键活动,并足以对质量活动进行有效控制,它更为详细地规定某些质量活动和具体管理活动应该如何开展;质量记录是记载过程状态和过程结果的文件,是质量管理的一项重要基础工作;质量计划是针对某一特定情况应用的质量管理体系过程和资源作出规定的文件,它只需引用质量管理体系文件,说明其如何应用于特定的情况。

阅读理解

It's interesting that the arrival of snow has effect on people in different countries. For some countries it is an important happening to celebrate each year, while for others a catastrophe(灾害) or even a wonder.

But there are countries between these two kinds that normally expect snow some time over-the winter months, but never receive snow regularly or in the same quantities every year. Britain is one of them, for which the arrival of snow quite simply causes problems. Within hours of the first snowfalls, however light, roads are blocked; trains and buses have to stop in the middle of the way. Normal communication is affected as well: telephone calls become difficult and the post immediately takes more time than usual. And almost within hours, there are also certain shortages—bread, vegetables and other things—not because all these things can no longer be produced or sent to shops, but mainly because people are frightened and go out and store up with food and so on just for fear that something bad should happen.

But why does snow have this effect? After all, the Swiss, the Austrians and the Canadians don't have such problems. It is simple because there is not enough planning and preparation. We need money to buy equipment to deal with snow and ice. To keep the roads clear, for example, requires snow-ploughs(扫雪机) and machines to spread salt. The reason why a country like Britain does not buy snow-ploughs is that they are used for a few days in any one year, and the money could be more useful in other things such as hospital, education, helping the old.

小题1:According to the writer, Britain is a country _______.

A.which has regular snow

B.which is not well prepared for snow

C.for which snow is a catastrophe

D.for which snow is a wonder小题2:After a few hours' snowing there are often some shortages of food because _______.

A.shops have closed down

B.people buy as much as they can

C.farmers cannot produce any more

D.people eat more vegetables in winter小题3:The words “two kinds” in the passage mean the countries _______.

A.which have weather as yearly happening to celebrate or as rare (少见) weather

B.which either have heavy snow or light snow

C.to which snow either causes problems or no problems

D.which either have snow-ploughs or no snow-ploughs

填空题