12315工作人员受理消费者申诉举报的宗旨是什么？
参考答案：
热情服务、有诉必接、有问必答、有案必查。
The teacher is an enthusiastic woman _____ Ms Shen and her method of teaching is nothing like ___ of the teachers at my Junior High School.
A．called; that
B．calling; that
C．is called; that
D．called; it
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