负责所管辖客房楼层的日常管理,确保对客服务、清洁保养质量标准的是()。
A.酒店公共区域主管
B.楼层主管
C.客房服务中心主管
D.客房服务员
参考答案:B
Please keep the door _______, it's very cold. [ ]
A. open
B. opens
C. close
D. closed
()
A.12
B.13
C.14
D.15