问题 单项选择题

Quality planning tools are often used to help plan effective quality management activities.()is one of such tools,which involves comparing actual or planned project practices to those of other projects to generate ideas for improvement and to provide a basis by which to measure performance.

A.Benchmarking

B.Quality metric

C.Quality checklist

D.Brainstorming

答案

参考答案:A

解析:

基准化分析法(benchmarking)就是将本企业各项活动与从事该项活动最佳者进行比较,从而提出行动方法,以弥补自身的不足。

因此,正确答案是A。

单项选择题
单项选择题