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问题
单项选择题
在询问法的几种方式中，（）信息收集速度最快。
A.信函询问
B.电话询问
C.当面询问
D.网络询问
答案
参考答案：B
填空题
词汇应用。
drop out of hear quiet million month
1. It sounds _____. Have the children gone home?
2. Have you _____ of Project Hope ?
3. We have been in Shanghai for several _____ .
4. _____ of people come to Hangzhou for holidays.
5. Liu Sanzi _____ school because his parents were very poor.
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单项选择题
客户关系管理的核心是（）
A.渠道
B.了解客户自身的喜好
C.产品
D.价格
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