根据短文内容和首字母的提示，把所缺单词完整地填写在短文后的横线上。

     Most Americans are happy to give directions on the street. When someone ask for directions, he usually

starts w______ (1) , Excuse me. This is the usual way to begin a conversation with a s______(2) or to ask

for information. When asking for directions, it often helps to add a little explanation (解释), such as I'm news,

here or I'm a______ (3) I'm lost. You can also start with a q______ (4), such as Do you know this area Or

Can you tell me how to get to. . . ? Always repeat the directions after you h______ (5) them. Repeating will

help you remember, and it shows the person helping you that you understand.