小刘是某社会服务机构新录用的社会工作者，机构安排了老张做小刘的督导。老张每次对小刘进行督导时，都会用一定的时间了解和关心小刘的情况及遇到的问题，并表示关心。老张的这种做法属于()。
A.聆听
B.包容
C.相互契合
D.保持沉默
参考答案：C
解析：督导的相互契合是督导前期的最重要技巧。相互契合是指督导者在每次督导中都要用一定的时间了解和关心被督导者的处境，并表示关心。相互契合的重点在于寻求问题和面对要处理的问题，而不是用感情淡化困难，甚至拒绝面对困难。
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| For long, a little boy was wondering why his deskmate could rank 1st in the class whenever he wanted to, while he himself failed to: he only ranked 21st. At home, he asked his Mom, "Mom, am I more 1 than others? I feel I am obedient and as careful as him, but 2 I always fall behind?" Hearing the words, Mom was aware that her son began to 3 the sense of self- respect, which was now being injured by the ranking system. 4 at him, she went wordless, not knowing 5 to explain. In another test, the son ranked 17th, while his deskmate remained 1st. Back home he 6 the same question. Mom really wanted to inform his son that 7 differs, which means that students ranking 1st are supposed to be cleverer than normal ones. 8 , was this discouraging answer the one that her son was constantly 9 about? Thank goodness she did not open her mouth. How to answer her son's question? There were times when she felt an urge to say, "You are too lazy. You are not as hard-working as others…" but she stopped 10 imagining her son suffering from the pains of unsatisfied grades and rankings. She thought it 11 to put any additional burden on his son and was trying to find out a perfect answer. Time passing swiftly, the son 12 primary school. Despite studying harder and better, he was still unable to keep up with his deskmate. To show her pride of him, mom decided to 13 him to the sea. During the trip, she managed to give an answer. Now, the son no longer worries about his 14 , and there are no boring guys who would inquire his grades in primary school, because, 15 the 1st ranking, he is admitted to Tsinghua University. Back home in winter vacation, he was invited to 16 the students and parents in his high school, In the speech, he mentioned a valuable experience in his childhood,"…When my mother and I were lying on the 17 , she pointed to the front and said, "Do you see the seabirds struggling for food over there? When the waves come near, little birds can rise 18 while awkward seagulls would take more time to complete the process. However, have you noticed birds that finally fly 19 the endless ocean are none other than the awkward seagulls?" The speech 20 many mothers present to tears, including his mother. | ||||
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