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问题 多项选择题

物流客户服务对于企业而言至关重要，这主要体现于企业经营的诸多方面，如( )。

A．提高销售收入

B．提高客户满意度

C．提高客户忠诚度

D．开拓新客户

E．降低生产成本

答案

参考答案：A,B,C,D

单项选择题

关于下列所得缴纳个人所得税的说法，不正确的是（）。

A.自然人股东从注销的被投资企业取得的剩余资产价值，超过原投资成本部分，需要缴纳个人所得税

B.离职员工取得的公司支付的竞业禁止补偿金，按“偶然所得”项目征收个人所得税

C.编剧从其任职单位取得的剧本使用费，应按照“工资薪金所得”征收个人所得税

D.企业办税人员取得的按照所扣缴的个人所得税税款2%返还的手续费，无需缴纳个人所得税
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单项选择题

Drug use is rising dramatically among the nation’ s youth after a decade of decline. From 1993 to 1994, marijuana use among young people (1) from 12 to 17 jumped 50 percent. One in five high school seniors (2) marijuana daily. Monitoring the Future, which (3) student drug use annually, reports that negative attitudes about drugs have declined for the fourth year in a row. (4) young people see great risk in using drugs. Mood-altering pharmaceutical drugs are (5) new popularity among young people. Ritalin, (6) as a diet pill in the 1970s and now used to (7) hyperactive children, has become a (8) drug on college campuses. A central nervous system (9) , Ritalin can cause strokes, hypertension, and seizures. Rohypnol, produced in Europe as a (10) tranquilizer, lowers inhibitions and suppresses short-term memory, which has led to some women being raped by men they are going out with. (11) taken with alcohol, its effects are greatly (12) . Rock singer Kurt Cobain collapsed from an (13) of Rohypnol and champagne a month before he committed (14) in 1994. In Florida and Texas, Rohypnol has become widely abused among teens, who see the drug as a less expensive (15) for marijuana and LSD. Alcohol and tobacco use is increasing among teenagers, (16) younger adolescents. Each year, more than one million teens become regular smokers, (17) they cannot legally purchase tobacco. By 12th grade, one in three students smokes. In 1995, one in five 14-year-olds reported smoking regularly, a 33 percent jump (18) 1991. Drinking among 14-year-olds climbed 50 percent from 1992 to 1994,and all teens reported substantial increases in (19) drinking. In 1995, one in five 10th graders reported having been drunk in the past 30 days. Two-thirds of high school seniors say they know a (20) with a drinking problem.

14（）

A.murder

B.crime

C.suicide

D.killing
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