A passenger told an air hostess that he needed a cup of water to take his medicine when the plane just took off. She told him that she would 21 the water in ten minutes. Thirty minutes later, when the passenger’s ring for 22 sounded, the air hostess realized it at once. She was kept so 23 that she forget to deliver him the 24 . As a result, the passenger was 25 to take his medicine. She hurried over to him 26 a cup of water, but to her surprise he 27 it. In the following hours on the 28 , each time the air hostess passed by the 29 , she would ask him with a 30 whether he needed help or not. But the passenger 31 paid attention to her words. When he was going to get 32 the plane, the passenger asked the air hostess to 33 him the passenger’s booklet(意见簿). She was very 34 . She knew that he would write down 35 words, which might result in the loss of her job. 36 with a smile she handed it to him. Off the plane, she 37 the booklet and cracked a smile, 38 the passenger put it, “On the flight, you asked me whether I needed help or not for twelve times 39 . How can I refuse your twelve sincere smiles?” That’s 40 ! Who can refuse twelve sincere smiles from a person?
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小题1:B
小题2:C
小题3:D
小题4:A
小题5:B
小题6:C
小题7:A
小题8:D
小题9:B
小题10:C
小题11:A
小题12:C
小题13:A
小题14:D
小题15:B
小题16:D
小题17:C
小题18:B
小题19:A
小题20:D
文章讲述的是一个空姐因为太忙而忘记帮一个乘客拿水，但是她通过多次真诚的面带微笑的服务，赢得了乘客的称赞。
小题1:考察动词。此处指的是空姐说她会在十分钟之内把水拿来，take 带走. Bring拿来 carry扛，携带 hold拿住
小题2:语境，乘客响铃是表示需要飞机提供服务，所以此处选择C，
小题3:语境，空姐忘记了给他送水来，是因为一直太忙
小题4:上下文，根据上文第一段第一句A passenger told an air hostess that he needed a cup of water to take his medicine可知，乘客要的是服药的水。
小题5:词组辨析。Hold on等一下，别挂断 hold up 耽搁，阻拦 hold out 伸出 hold down 抑制，抑制，此处意为，空姐忘记给他拿水，所以是耽搁了他吃药
小题6:介词。因为她匆忙拿了一杯水去。With意为带着某个东西
小题7:语境，根据to her surprise，可知，此处他拒绝了空姐给他的水。
小题8:句意理解，在接下来的航班的几个小时内，每次空姐经过这个乘客的时候，她都会微笑地问他是否需要帮助。
小题9:上下文，指的是刚才要水服药的乘客
小题10:上下文，因为空姐没有及时给乘客送水，所以她感到愧疚，每次都微笑着想弥补点什么。
小题11:上下文，根据but转折可知，乘客并没有原谅空姐，因此他对空姐的话毫不理会。
小题12:句意理解，当他要下飞机的时候，他让空姐把意见簿递给他，
小题13:同上。hand意为递，take拿走，throw扔，land借。
小题14:语境，因为空姐知道乘客要投诉他，所以她感到很伤心
小题15:上下文，空姐知道乘客对她的服务满意，所以她认为乘客要写一些严厉的话语
小题16:上下文，虽然她知道乘客可能要投诉她，但是她还是微笑着把意见簿给了他，此处表转折
小题17:语境。下了飞机以后，她打开意见簿
小题18:句意理解，空姐笑了，因为她看到乘客并没有投诉她
小题19:词组辨析。In all 总计 above all 首先 or else否则，要不然 or so大约
此处意为，在飞机上，你总共对我微笑着问我是否需要服务，共十二次
小题20:该句是对乘客所说的话的肯定，意为，对的，谁能拒绝十二次真诚的微笑呢。