问题 多项选择题

平衡计分卡在传统的财务考核指标的基础上,还兼顾了()。

A.顾客角度

B.成本角度

C.利润角度

D.学习与成长角度

E.内部流程角度

答案

参考答案:A, D, E

解析:本题考查绩效考核方法中的平衡计分卡法。平衡计分卡在传统的财务考核指标的基础上,还兼顾了其他三个重要方面的绩效反映,即顾客角度、内部流程角度、学习与成长角度。

阅读理解

(B)

We’re not suggesting that you should reach a permanent state called “happiness” and remain there. But there are many ways to keep away from anxiety, anger, frustration and sadness. Here are some ideas to get you started. Choose the ones that work for you.

Practice mindfulness. Focus on the present. Instead of worrying about what you should do tomorrow while you’re having dinner with your family, focus on the here and now—the food, your families, the conversation.

Sing along. Studies fine music activates parts of the brain that produce happiness. In one study, older adults who listened to their choice of music during eye surgery had significantly lower heart rate and blood pressure than those who had silent surgery.

Go to sleep. We have become a nation of sleep-deprived citizens. Taking a daily nap or getting into bed at 8 p.m. at night with a good book and turning the light out an hour later can do more for your mood than any number of bubble baths or massages.

Make a list. There’s nothing like writing down your tasks to help you organize your thoughts and calm your anxiety. Checking off each item provides a great sense of fulfillment.

Visit a quiet place. Libraries, museums, gardens, and places of worship(礼拜场所) provide islands of peace and calm in today’s world. Find a quiet place near your house and make it your secret getaway.

Volunteer. Helping others enables you to put your own problems into perspective(客观判断力) and also provides social interaction. While happy people are more likely to help others, helping others increases your happiness. One study found that volunteer work enhanced all four aspects of well-being: happiness, life satisfaction, self-esteem and sense of control over life.

41. According to the passage, which of the following ways can keep you away from bad moods?

A. Staying with your family.                        B. Having a lot of money.

C. Having enough sleep.                              D. Travelling.

42. As stared in the text, ______can reduce the risk of operation.

A. taking a nap when having surgery             B. finding a quiet place to perform surgery

C. keeping quiet when having surgery          D. listening to music when having surgery

43. Making a list of your tasks and checking them off can ________ yourself.

A. encourage      B. satisfy        C. improve       D. change

44. You’d better not go to _______if you want to keep quiet and calm.

A. libraries        B. churches     C. supermarkets     D. gardens

45. According to the passage, why can helping others increase your happiness?

A. Because it’s a good way to relax.

B. Because happy people are more likely to help others.

C. Because it enable you to see your own problems clearly.

D. Because it can enhance your health.  

填空题