用所给单词的适当形式填空。

1. Where are these English-speaking _____ (country)?

2. I have a dog. ____ (it) name is Tony.

3. Mike is from Canada. He _____ (live) in Beijing now.

4. Look at _____ (Canada) flag. It's red and white.

5. Tim _____ (have) a little brother.

大堂经理应遵守沟通礼仪规范，并重点做好迎宾礼仪规范、语言沟通礼仪规范、握手礼仪规范、名片礼仪规范、（）、道歉礼仪规范、致谢礼仪规范、送客礼仪规范、电话短信（微信）等。