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问题 多项选择题

市场规划是一系列相辅相成的由社会认可的非正式约束、外在强制的正式约束及其有效的实施机制所构成的规则体系。下列关于市场规划表述正确的是( )。

A．市场规划分为外在规则和内在规则

B．外在规则包括法律、法规和政策等

C．内在规则包括伦理规范、道德观念、风俗习惯、意识形态等

D．内在规则属道德范畴的约束和协调

答案

参考答案：A,B,C

解析： 市场的内在规则属于社会所认可的非正式的制度安排，其中包括道德约束，它构成对经济主体非强制性的约束．称之为非正式约束或软约束。故选ABC。

听力题

A passenger told all air hostess(空姐)that he needed a cup of water to take his 小题1:when the plane just took off. She said to him,“I’ll bring you the water   小题2:  ten minutes."

Thirty minutes later, when the passengerring for service sounded, the air hostess ran ill a hurry .She Was so busy that she 小题3: to bring him the water. As a小题4:.the passenger couldn’t take his medicine in lime. The air hostess hurried over to him with a cup of wale. but he  小题5: it.

After a short while, the air hostess came up to him with a smile,” Could you please tell me what I can do for you, sir? "The passenger turned around without any words. The second time .also with a sweet smile, "Would you like 小题6: I can do for you?” Again the passenger refused.

In the following hours 013.the flight, each time the air hostess passed the passenger, she would ask him 小题7:a smile whether he needed some help or not. But the passenger never replied to her. When the passenger was going to get 小题8:the plane, he asked the air hostess to hand him the passenger's booklet (小册子).She knew that he would write down terrible words about her job.   小题9:still with a smile she handed it to him.

Getting off the plane. the air hostess opened the booklet, and smiled because the passenger wrote,” How can I refuse your twelve sweet    小题10: ?"
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目前我公司提供的交费渠道有哪些？
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