表3-1-2、表3-1-3是某公司提供的某销售经理的绩效考核结果。表_爱下问搜题

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问题问答题

表3-1-2、表3-1-3是某公司提供的某销售经理的绩效考核结果。

表3-1-2 某销售经理的业绩考核结果

职位	考核内容	考核标准	实际结果
销售经理	销售额	所负责的部门本年度达到450万元，其中个人170万元	所负责部门完成320万元，其中个人220万元
	利润率	35%	27%，其中个人达到44%
	销售费用成本	全年控制在45万元以内	67万元
	部门离职率	10%以内	25%
	客户满意度	所负责的部门在95%以上	86%

表3-1-3 某销售经理的行为考核结果

职位	考核内容	上级	下级	自我	同事	客户
销售经理	授权	3	2	0	3	0
	辅导	3	1	4	3	5
	销售技巧	4	4	4	5	5
	部门间合作	3	2	0	0	4
	成本管理	2	3	3	2	5

注：5—优、4—良、3—股、2—较差、1—差。

请结合表3-1-2、表3-1-3的数据，分析该销售经理的不足之处及改进方法。

答案

参考答案：

解析：对员工的辅导不够，费用控制不够，授权不够，服务意识继续加强，团队合作和部门间合作继续加强。

完形填空

A man who knows how to write a personal letter has a very powerful tool. A letter can be enjoyed, read and   36 . It can set up a warm conversation between two people far apart (远离的);it can keep a   37  with very little effort.
I will give   38 .A few years ago my older brother and l were not getting   39 .We had been close as    40   but had grown apart. Our meetings were not   41 ; our conversation was filled with arguments and quarrels: and every effort to clear the air seemed to only   42  our misunderstanding. Then he   43  a small island in the Caribbean and we   44  touch. One day he wrote me a letter. He described his island and its people, told me what he was doing, said how he felt, and encouraged me to   45 . Rereading the letter, I was   46  by its humor（幽默）and clever expressions. These were all qualities for which I had   47  respected my older brother but   48  he no longer had them. I had never known he could write so 49 . And with that one letter we became friends   50 .
It might never have occurred to   51  to write me if he had not been in a place where there were no   52 . For him, writing was a necessity. It also turned out to be the best way for us to get back in touch. Because we live in an age of 53  communication（通讯）, people often   54  that they don’t always have to phone or email. They have a  55  . And that is to write.

C．an experience

A．mail services

B．transport services

多项选择题

在C3中，对单项信贷业务已完成审批，但尚未进行审批登记操作或进行审批登记操作后，尚未签订合同的事项变更审批方案时，可发起审批方案变更的环节包括（）。

A.批复通知

B.审批

C.审批登记

D.审批（核）后续操作