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问题 多项选择题

在物业管理工作中，用户档案的建立与管理是通过（）完成的。

A.收集档案资料

B.分类存档

C.建立管理制度

D.建立使用制度

答案

参考答案：A, B, C, D

单项选择题

Questions 14-23


·Look at the ten statements for this part.
·You will hear a short interview with George Jones, executive director for Bread for the City a private nonprofit organization.
·Decide whetheryou think each statement is right(R), wrong(W) or not mentioned(NM).
·Mark your answers on the Answer Sheet.

The various are programes are designed to help people in a number of ways.

A．Right

B．Wrong

C．Not Mentioned
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名词解释

热通量
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