People do not analyse every problem they meet. Sometimes they try to remember a solution from the last time they had a 36 problem. They often accept the opinion or ideas of other people. Other times they begin to act without 37 ; they try to find a solution by trial and error. However, when all of these methods 38 , the person with a problem has to start analysing. There are six 39 in analysing a problem. 40 , the person must recognize that there is a problem. For example, Sam’s bicycle is broken, and he cannot ride it to class as he usually does. Sam must 41 that there is a problem with his bicycle. Next the person must 42 the problem. Before Sam can repair his bicycle, he must know why it does not work. For example, he must 43 the parts that are wrong. Now the person must look for 44 that will make the problem clearer and lead to 45 solutions. For example, suppose Sam 46 that his bike does not work because there is something wrong with the brakes. 47 , he can look in his bicycle repair book and read about brakes, talk to his friends at the bike shop, or look at his brakes carefully. After 48 the problem, the person should have several suggestions for a possible solution. Take Sam as an example 49, his suggestions might be: tighten or loosen the brakes; buy new brakes and change the old ones. In the end, one 50 seems to be the solution to the problem. Sometimes the 51 idea comes quite 52 because the thinker suddenly sees something in a 53 way. Sam, for example, suddenly sees there is a piece of chewing gum stuck to a brake. He immediately hits on the solution to his problem: he must 54 the brake. Finally the solution is 55 . Sam does it and finds his bicycle works perfectly. In short he has solved the problem.
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小题1:C
小题2:B
小题3:A
小题4:C
小题5:A
小题6:D
小题7:B
小题8:B
小题9:D
小题10:A
小题11:C
小题12:D
小题13:D
小题14:B
小题15:A
小题16:C
小题17:A
小题18:B
小题19:A
小题20:C
题目分析：这是一篇说明文，通过举例说明了解决问题的六大步骤。文章浅显易懂，逻辑性强。
小题1:C人们不总是对遇到的每一个问题进行分析。他们往往试图记起上次遇到与之相似的问题时的解决办法。
小题2:B此处without thinking意为：不假思索，可根据 by trial and error（反复试验）判断。
小题3:A从上下句的关系看，它们是转折关系。当这些方法都失败后他们就会开始分析。
小题4:C上下文串联。根据下文的描述可知。此处stage的意思是“步骤”。分析问题有六个步骤。
小题5:A上文中提到分析问题有六个步骤，自然这是第一个步骤。
小题6:D此处see在这句话中意为：明白。当Sam的自行车不能正常使用时，他应该明白自行车出了毛病。
小题7:B上下文串联。要解决问题，当然要找到问题所在。
小题8:B第二步要找到问题所在，所以选determine“测定，找出”，与find out意思相同。
小题9:D根据下文Sam所做的事情可知，要了解问题的相关信息才能修理，所以选information。
小题10:A了解相关信息，使问题明朗化，寻求可能的解决办法。
小题11:C结合逻辑在修自行车之前，要先“确定”是自行车的那个部件出了问题。
小题12:D当Sam是自行车的闸出了问题之后，这时他就可以进一步采取措施了。此处at this time的意思是“这时”；In other words换句话说； Once in a while 偶尔；First of all首先。
小题13:D研究了问题后（人们）就可能提出一些解决建议。此处study不仅有“学习”的意思，还有“研究”的意思。
小题14:B上下文串联。仍然以Sam修自行车为例，所以填again。
小题15:A名词辨析。A建议B结论D决定D发现；其中一个建议会解决问题。
小题16:C形容词辨析。A下一个B清楚的C最后的D新的。最终的解决方法有时来得出人意料。
小题17:A形容词辨析。A出人意料的B晚的C清楚的D经常；最终的解决方法有时来得出人意料。
小题18:B因为想解决问题的人突然发现了一些东西，直接就找到了症结所在，而这这种方法与上文所述是不同的。
小题19:A动词辨析。A清理B分开C松开D去除，搬走；去掉口香糖的方法是清理车闸。
小题20:C动词辨析。A记录；B完成；C检验；D接受；只有经过检验，才能证明解决问题的方法的正确性。
点评：这是一篇说明文，通过举例说明了解决问题的六大步骤。文章浅显易懂，逻辑性强。本篇完形设空科学合理，考生很容易从中领会大意，从而下手会比较顺利，从选项中可以看出，本大题主要还是考查了词汇的辨析与运用，但更加注重综合语言能力的运用，需要根据故事情节，了解词汇用法的同时，结合语境，做出准确的判断。