Report

Working Conditions

Introduction

The aim of this report is to assess the main reasons for staff complaints about working conditions and propose ways of improving the situation, It is based on the results of a comprehensive questionnaire sent to all staff in addition to in-depth interviews with managers and union leaders.

Findings

As might have been expected, low pay is the main cause for staff complaints. What's more, a significant number of employees are unsatisfied with the current level of bonus payments and fringe benefits. Another major complaint is the employees' working environment. In particular, the poor quality of working lunch and the dim light in communal areas, such as the locker room and rest room have been highlighted.

Recommendations

In order to deal with the issue of so-called low pay, it is recommended that a discussion be arranged between the management circle and union representatives. Topics should include both a review of pay levels and the launch of a few incentive schemes. This could, for instance, lead to the introduction of performance-related top-ups, with weekly bonuses being awarded to those employees who have been with the company for five years and more should be entitled to a range of fringe benefits, such as big sum of coupons which can be used at high-class shopping malls. It is also suggested that employees be offered a channel to express their opinions on improving their working environment by using a Suggestions Box, which could be put in the doorway. The purpose of the report is to assess the main reasons for staff complaints about (1) and propose ways of (2) . Many employees are unsatisfied with (3) of bonus payments and fringe benefits. In order to solve the low pay problem, a discussion is recommended to be arranged between (4) and union representatives. The employees want to be offered a channel to (5) on improving their working environment.

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