问题 问答题

请看录像,找出录像中秘书行为及工作环境中的至少处正确或错误的地方。

答案

参考答案:1.着装规范(√);2.具有主持团队会议的能力(积极引导会议发言,将问题分解为具体的几个方面,使与会者能够参与)(√);3.能够准确把握会议的主题,引导与会者(√);4.能够综合运用搜集信息的各种方法(√);5.会使用文献法,查找有关的报纸、书籍、杂志等(√);6.会采用观察法和询访法到手机市场直接与客户沟通(√);7.具备与客户进行横向沟通的能力(√);8.会使用问卷调查法(√);9.不会对第一手资料和已掌握的信息进行深度加工,不会为上司提供适用对路的决策信息(×);10.不会对报纸所登载的信息进行加工制成简报(将大量的报纸堆在上司面前,使其无从选用)(×);11.不会对所掌握的调查数据、表格、资料进行加工提炼,不具有信息开发能力(不会制作成可供上司直接使用的深度信息)(×);12.能够指导下属对有关资料进行归纳整理(√);13.想通过不正当手段获取竞争对手的信息,有违职业道德(×);14.能够写出市场调查报告(市场调查报告主要结构的前两部分完整、有特点)(√);15.市场调查报告缺少“建议部分”(使报告不能更好地为上司决策起到参谋助手作用)(×);16.能作好平时的信息整理和存储工作(懂得信息存储工作的重要性)(√);17.能指导下属做好信息存储工作(对各种资料进行前期的价值鉴定和分类;区分该保留和无需保留的信息)(√)。

单项选择题
完形填空
完形填空。
     I work as a postal letter carrier in Charlotte. One day several years ago, I drove up to a   1  . Christy, the
young divorcee (离了婚的人) who lived there, was waiting by the roadside. She said that she had a   2   to
tell me.
     About six months   3   it seemed that I had   4   a letter to her which had her street   5   on it but was
addressed to another house with the   6   number on a different street in her neighborhood. She decided to
drop off the letter to the correct house.
     It turned out that the letter had been   7   for Johnson, who happened to be   8  . They talked for a little
while and later on he   9  . Then they started dating (约会) and had been going  10   together ever since.
     I felt sorry for delivering the letter wrong, but I was  11  that I had brought these nice people together. A
few months later a(n)  12   sign went up in Christy's yard, and then the wedding  13  were sent out. Soon the
house was sold, the wedding happened,  14   Christy, with her kids, moved into Johnson's house.
     A few months later, I saw a For Sale sign in  15  yard. I feared the  16   might be in trouble, so I made up
a(n)   17   to go to their door and check on them.
    Christy opened the door, smiled broadly, and  18   to her huge stomach "We are having twins!" she said,
"This house won't be big enough, so we have to  19  ."
     I suddenly realized that my one  20   letter was now giving two little yet-to-be-born people a shot at life.
Great!

( )1. A. telephone    
( )2. A. story      
( )3. A. after     
( )4. A. sent        
( )5. A. mark       
( )6. A. correct     
( )7. A. provided    
( )8. A. simple      
( )9. A. left       
( )10. A. out        
( )11. A. amazed    
( )12. A. At Sale    
( )13. A. arrangements
( )14. A. but        
( )15. A. her        
( )16. A. friendship 
( )17. A. apology    
( )18. A. pointed    
( )19. A. change    
( )20. A. described  

B. mailbox     
B. notice     
B. earlier      
B. written  
B. sign       
B. wrong      
B. prepared        
B. single  
B. invited    
B. in         
B. pleased       
B. At Sales  
B. preparations
B. and          
B. his        
B. connection
B. trouble      
B. attended   
B. settle       
B. misdelivered
C. school           
C. fact             
C. later              
C. delivered       
C. board           
C. same               
C. inferred        
C. lonely          
C. called         
C. away             
C. surprised             
C. On Sale         
C. invitations      
C. while            
C. my                 
C. marriage        
C. excuse           
C. contributed              
C. separate     
C. lost        
D. shop                     
D. message                  
D. before                   
D. given                    
D. number                   
D. different                
D. intended                 
D. free                     
D. introduced               
D. off                 
D. interested                
D. For Sale                  
D. announcements             
D. until                     
D. their                     
D. wedding                  
D. regret                    
D. tried                          
D. move                
D. delayed