问题 问答题

你组织了一次培训,但是时间到了,讲师还没有来,怎么办?

答案

参考答案:

[参考要点] (1)在面对此种情况时,一定要保持镇定,绝对不能手忙脚乱。同时,应积极采取措施来弥补出现的突发状况。

(2)一方面,主动与讲师联系,询问其没有按时到达的原因以及现在所处的位置。如果讲师由于诸如交通堵塞、记错时间等而没能按时出现,要弄清楚大致的到达时间,以便在讲座开始之前做出其他安排。另一方面,在确定讲师能来的前提下,要将讲师迟到的情况传达给学员,诚恳地做出道歉并安抚大家的情绪。接下来,可以在讲师到达前的这段时间内播放与讲座相关的网络视频,组织学员们进行自由讨论等。

(3)在与讲师联系之后,如果得知讲师是由于身体生病或者其他原因不能亲临培训现场的话,则最好联系到另一位可以胜任此次讲座的讲师来救场,否则,就要向前来参加培训的各位学员讲明讲师未到的真实原因,向参加的培训人员宣布本次培训暂时中止,具体时间另行通知。当然,条件允许的话,可以赠送每位学员一份小礼物以安抚大家的情绪和表达主办方的歉意。

(4)将此次讲座暂停的情况汇报给主管领导,诚恳地接受领导的指教与批评。

多项选择题
阅读理解

阅读理解。

     Every year on my birthday, from the time I turned 12, a white gardenia was delivered to my house.

No card came with it. Calls to the flower-shop were not helpful at all. After a while I stopped trying to

discover the sender's name and just delighted in the beautiful white flower in soft pink paper.

     But I never stopped imagining who the giver might be. Some of my happiest moments were spent

daydreaming about the sender. My mother encouraged these imaginings. She'd ask me if there was

someone for whom I had done a special kindness. Perhaps is was the old man across the street whose

mail I'd delivered during the winter. As a girl, though, I had more fun imagining that it might be a boy I

had run into.

     One month before my graduation, my father died. I felt so sad that I became completely uninterested

in my upcoming graduation dance, and I didn't care if I had a new dress or not. But my mother, in the own

sadness, would not let me miss any of those things. She wanted her children to feel loved and lovable. In

truth, my mother wanted her children to see themselves much like the gardenia-lovely, strong and perfect

with perhaps a bit of mystery (神秘).

      My mother died ten days after I was married. I was 22. That was the year the gardenia stopped coming.

1. Which of the following would be the best title for the text?

A. A Mother's Love

B. A Graduation Party

C. A Special Birthday

D. A Childhood Dream

2. The mother insisted that her daughter go to the graduation dance because _____.

A. she hoped she would find a boyfriend

B. she wanted her be happy and strong

C. she thought education was most important

D. she could take care of things herself

3. Who was the sender of the flower?

A. One of the writer's neighbors.

B. One of the writer's classmates.

C. The writer's mother.

D. A boy the writer had run into.