问题 问答题 案例分析题

李某与某企业签订了为期五年的劳动合同,合同规定李某从事厨师工作。合同订立后,企业未经协商,三年中多次变更李的工作岗位并以李未交单位向职工集资的1000元为由,扣发了李某三个月工资。为此,李某向劳动争议仲裁委员会提出申诉,要求补发工资并解除劳动合同。企业提出反诉,要求李某承担在上岗前企业自办临时赔训的费用。劳动仲裁委员会支持了职工的申诉请求,驳回了企业的反诉请求。

问:

在本案中劳动仲裁委员会是依据劳动法的哪些规定作出裁决的?

答案

参考答案:

1、劳动法第十七条规定:订立和变更劳动合同,应当遵循平等自愿,协商一致的原则。在履行劳动合同过程中,企业未经李某同意,强行变更其工作岗位,违反劳动法规定,也是一种违约行为。

2、劳动法第五十条规定:工资应当以货币形式按月支付给劳动者本人,不得克扣或者无故拖欠劳动者的工资。企业不顾李某的反对,以集资为由,强行扣除工资,已构成克扣工资的行为。故企业因全额补发工资。

3、劳动法第三十二条规定:用人单位未按照劳动合同约定支付劳动报酬的,劳动者可以随时通知用人单位解除劳动合同。企业克扣工资且违约,劳动者有权解除劳动合同。

4、劳动法第六十八条规定:从事技术工种的劳动者,上岗前必须经过培训。企业对李某的培训是劳动法规定的一项义务。李某是因为企业克扣工资且违约,才解除劳动合同的,是正当的行使自己的权利,不应要求其承担赔训费用。

完形填空
Cloze test.
     Everyone in business has been told that success is all about attracting and retaining (留住) customers. It
sounds simple and achievable. But,   1  , words of wisdom are soon forgotten. Once companies have attracted
customers they often   2   the second half of the story. In the excitement of beating off the competition,
negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They
forget what they regard as the boring side of business-  3   that the customer remains a customer. 
       4   to concentrate on retaining as well as attracting customers costs business huge amounts of money
annually. It has been estimated that the average company loses between 10 and 30 per cent of its customers
every years. In constantly changing   5  , this is not surprising. What is surprising is the fact that few companies
have any idea how many customers they have lost.
     Only now are organizations beginning to wake up to those lost opportunities and calculate the   6   implications.
Cutting down the number of customers a company loses can make a big   7   in its performance. Research in
the US found that a five per cent decrease in the number of defecting (流失的) customers led to   8   increases
of between 25 and 85 per cent.
     In the US, Domino's Pizza estimates that a regular customer is worth more than $5,000 over ten years. A
customer who receives a poor quality product or service on their first visit and   9   never returns, is losing the
company thousands of dollars in  10  profits (more if you consider how many people they are likely to tell about
their bad experience).
     The logic behind cultivating customer  11  is impossible to deny. "In practice most companies' marketing
effort is focused on getting customers, with little attention paid to  12  them", says Adrian Payne of Cornfield
University School of Management. "Research suggests that there is a close relationship between retaining
customers and making profits."  13  customers tend to buy more, are predictable and usually cost less to service
than new customers. Furthermore, they tend to be less price  14 , and may provide free word-of-mouth
advertising. Retaining customers also makes it  15  for competitors to enter a market or increase their share of
a market.
( )1. A. in particular
( )2. A. emphasize   
( )3. A. denying   
( )4. A. Moving      
( )5. A. markets    
( )6. A. culture    
( )7. A. promise    
( )8. A. cost        
( )9. A. as a result  
( )10. A. huge        
( )11. A. beliefs   
( )12. A. altering    
( )13. A. Assumed     
( )14. A. agreeable   
( )15. A. unfair      
B. in reality    
B. doubt        
B. ensuring       
B. Hoping          
B. tastes          
B. social      
B. plan        
B. opportunity     
B. on the whole  
B. potential        
B. loyalty        
B. understanding    
B. Respected       
B. flexible     
B. difficult   
C. at least       
C. overlook       
C. arguing        
C. Starting         
C. prices          
C. financial   
C. mistake         
C. profit         
C. in conclusion    
C. extra          
C. habits         
C. keeping     
C. Established     
C. friendly       
C. essential      
D. first of all       
D. believe            
D. proving            
D. Failing            
D. expenses              
D. economical       
D. difference         
D. budget                  
D. on the contrary                
D. reasonable         
D. interest             
D. attracting       
D. Unexpected         
D. sensitive          
D. convenient         
问答题

岗位职务描述案例

以下是某企业人力资源部的企业培训师小李,为本企业设定教育培训科培训科培训员工的工作岗位职务搜集有关资料,并整理成简要报告。

关于本企业教育培训科培训科培训员岗位职务描述的信息搜集报告根据本企业总体要求和人力资源部的具体工作规范,现将对本企业教育培训科培训员工作岗位职务所需要的工作分析资料,报告如下:

1、信息涉及范围:对教育培训科培训员工作岗位进行职务描述所搜集的相关信息包括:

①职务职称;②工作环境;③性质;④工作所运用的工作及材料;⑤工作对象;⑥工作时间;⑦工作内容;⑧工作的成果八个方面。

2、各方面的具体信息;根据调查和搜集,现将教育培训科教育员工作岗位所涉及的八项描述方面的具体要求说明如下; 职务职称;

(1)人力资源部教育培训培训员;

(2)助理讲师

①工作环境:室内工作为主,同时兼有室外工作。具体工作场所包括;办公室、培训教室、科室、生产车间、班组及对外培训交流场所。

②工作性质:属于教育培训的行政管理工作。

③工作所运用的工具及材料:算机及相关办公设备;各类各级有关教育培训的文件;有关教育培训的业务书籍、报刊。 ④工作对象:本企业内的全体职工

⑤工作时间:每周5天,每天8小时

⑥工作内容:

(1)落实上级和本企业的教育培训政策,制定本企业范围内教育培训的具体计划和组织培训实施。

(2)对本企业内的主要教育培训工作包括:计划预算教育培训所需经费:教育培训所需设备、场地;专兼职教师配备等内容。

⑦工作成果:

(1)有形成果,各类培训计划、工作方案等:

(2)无形成果,本企业职工通过培训后素质的相应提高。

根据岗位信息搜集的工作要点,分析该教育员工作岗位职务描述的信息搜集报告?(10分)