Your technical team leader, Ted, proposed an action that would overall project quality with a minor cost increase. The project control officer, Sun Ha, recommended an approach that would shorten the project schedule, but reduce product features. Increasing quality and accelerating the schedule are critical form your point of view. Although you believe that Ted and Sun Ha could learn from each other, they typically like to agree to disagree. You need a conflict resolution method that provides a long-term resolution. You decide to use which one of the following approaches
A．Confrontin
B．Problem solvin
C．Compromis
D．Smoothin
参考答案：B
解析： 你所在项目的技术主管泰德提出一项只要少量增加成本就能改善整体项目质量的建议。项目控制官桑哈提出了一种能缩短项目时间但会减少产品性能的建议。你认为提高质量水平和加快项目进度都是非常重要的。尽管你相信泰德和桑哈能够相互学习，但是在大多数情况下他们之间是存在分歧的。因此你需要一个长期有效的、能解决冲突的方法。你决定要采用下列哪种方法？ A) 对抗。 B) 问题解决。 C) 妥协。 D) 缓和。 选项A和B同时出现时，选择B。选项C、D都属于临时性的，问题没有得到彻底解决。