问题
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| This happened years ago when I was a waitress, but I still remember this specific incident so vividly. As the end of the night was__1__, ten minutes before our restaurant closed, a gentleman came in.I was the__2__waitress who got to stay after closing to serve him his food. The customer was quite__3__with how his food was prepared.He sent his__4__back twice.When it eventually arrived to his liking, he__5__some fresh coffee.Meanwhile, my manager and our cooks were__6__me closely, as they wanted the last customer of the__7__to finally leave so that we could __8__the shop and go home. At that time I was frustrated and tir  ed.I also knew he would probably not__9__very well, seeing his inexpensive meal.__10__, I tried to give him good service. Then in the last ten minutes, as I was refilling his coffee, I somehow__11__it on the table as well as his plate.I apologized, but I was__12__to get him another plate of food as everything was shut down in the__13__.Knowing his previous temperament (性情), I had a certain__14__of how he might react.He asked to speak to the manager. But he__15__shocked me at this point.Instead of__16__to my boss, he simply said, "This young lady's done a fine job.You need to keep her__17__as long as you can!" After  that he paid his bill andleft, and I eagerly went home. The next morning when I came to work and __18__my tips-you often don't get it till the next day __19__a customer charges it on a credit card-I was__20__that thecustomer had offered a $15 tip for his $8 dinner.People are often much nicer than they look! | ||||
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答案
1-5: BCDAC 6-10: CABCD 11-15: CDABD 16-20: DBCBC
