A guest comes up to Mrs. Dale, the Duty Manager, telling her 31 (anger) about the Hall Porter’s Department. Since there are 32 guests present, the Duty Manager invites the guest to come to her office 33 (talk) things over.
The guest says that the Hall Porter yesterday 34 (promise) to get theatre tickets 35 a show in the city. He says that today, 36 he went to collect the tickets there was 37 porter on duty. The porter could not find any tickets for the guest, and could not find any record of the request for tickets. It seems that the porter on duty today did not believe 38 the guest had made any request for tickets. The guest says that the tickets were promised, 38 he has planned to go to the theatre that night, and that it is the 40 (hotel) job to provide the tickets.
31.angrily 32.other 33.to talk 34.promised 35. for
36. when 37. another 38.that 39.that 40. hotel’s