关于冲突管理理论中冲突的解决方法，正确的有（）。A.劳资双方因_爱下问搜题

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关于冲突管理理论中冲突的解决方法，正确的有（）。

A.劳资双方因工资增长方案的分歧引发的冲突应采用上级仲裁法来解决

B.对员工怠工可以采取拖延法来解决

C.员工之间因一些不切实际的想法而产生冲突时，管理者可采取教育法解决

D.对员工之间发生的冲突可以采取无视法，暂不予理睬

E.对因双方一时冲动引起的员工之间的冲突可以采用转移目标法来解决

答案

参考答案：C, E

解析：

本题考查冲突处理。常见的冲突解决方法：

协商法冲突双方势均力敌且理由都很合理

教育法员工因一些不切实际的想法而产生的自身冲突时，管理者可以帮助员工认清自身的现实情况

拖延法双方冲突并不十分严重，且是有认识引起的，同时对工作并没有太大的影响

和平共处法冲突双方求同存异，承认和接受对方的某些方面

转移目标法员工间的冲突是因为双方一时的冲动引起的

上级仲裁法冲突比较严重，且冲突一方明显不合情理

填空题

A patrol team of sea lions and dolphins featured in a large-scale military exercises being conducted by the U. S. and its allies in the Pacific Ocean. The machine (1) took part in simulated mine recovery and mine detection missions during the biennial Rim of the Pacific Exercise (RIMPAC) war games. The (2) started on June 19 and will run (3) Friday.
"There are a number of mechanical systems that work in those areas. (4) high-tech gadgets deployed by the military can’t (5) the natural skills of dolphins and lions," said Tom Lapuzza, spokesman for UN Navy’s Marine Mammal Program. Sea lions have "incredible good underwater (6) " and can dive down to 300 meters to catch a recovery line to a mine, he said. Dolphins use sonar to (7) mine.
Human beings have a long (8) of training animals to join the military. Horses have been the most widely-used animals (9) the recorded history of (10) . In early times, horses were used to (11) chariots or to (12) armored forces. With the development of modem weapons and motorized (13) , the use of horses for military purposes fell into (14) . (15) , horses were still used (16) by the German army during World War II for transporting (17) and equipment, including artillery.
During World War II, (18) with explosives strapped to their backs were used as anti-tank weapons. In other (19) , they were used for detecting mines. Some dogs were also used as messengers.
Other animals have also (20) in the military. Recorded history shows the use of elephants for military purposes as early as 1,100 B. C.. They were employed during World War II by both the Japanese army and the (21) .
There are records showing that over 100,000 reindeer were used by Finland to tow sleds during World War II. They carried the (22) to hospitals, brought supplies to the troops and moved heavy anti-tank weapons. It is well documented that oxen have been (23) used in war as improvised beasts of burden. During World War II, spiders were employed by the Allies to spin silk for (24) in cross-hairs on bomb scopes and other optical instruments. People also are finding that Vampire bats’ ability to use echolocation is very interesting as we (25) to learn how it works and it may benefit the army.

问答题简答题

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