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问题 单项选择题

发现瓶颈是（）方法设计流程的首要环节。

A.标杆超越

B.目标管理

C.平衡记分卡

D.关键绩效

答案

参考答案：A

解析：标杆超越法设计流程是：①发现瓶颈；②选择标杆；③收集数据；④通过比较分析确定绩效标准；⑤沟通与交流；⑥采取行动。

完形填空
完形填空。
     Mr Chen is a farmer who 1   in western China with his wife and two sons. One year ago, he discovered that he had cancer. The doctor told him that he needed 2     at once. And he said the operation would _3   thousands of yuan. It was too much money for Mr Chen and his wife. They had no job and   4      were at school. The situation seemed   5  .
     Two weeks later, however, Mr Chen got some  6 news. He was told about a health care project which provides medical treatment for poor patients in    7 China. They  8     to pay only half the cost or even less. Thanks to the project and the kindness of 9        family and neighbors, he was able to receive an operation just 10 to prevent the illness from getting worse.   11 he has returned to his family.
     The      12     of this health care project is to improve the situation for poor people in western China. So far, the project has helped more than 5 000 people     13   medical aid. The Chinese government is      14   working together with  other countries and  international  organizations to do this.   They hope to develop a new health care model   15 China. As our country develops, we must remember the responsibilities (责任) of caring for the weakest members.
( )1. A. live            
( )2. A. a treatment      
( )3. A. pay              
( )4. A. both their sons  
( )5. A. hopeful          
( )6. A. sad              
( )7. A. eastern          
( )8. A. want            
( )9. A. my              
( )10.A. in time          
( )11.A. Already          
( )12.A. chance          
( )13.A. receive          
( )14.A. too              
( )15.A. to               		B. lives              
B. a rest              
B. spend              
B. both their daughters
B. hopeless            
B. bad                
B. southern            
B. need                
B. your                
B. on time            
B. Now                
B. goal                
B. receiving          
B. also                
B. at                  		C. are living          
C. an operation        
C. cost                
C. all their sons      
C. harmful            
C. good                
C. western            
C. prefer              
C. his                
C. at the same time    
C. Ever                
C. example            
C. received            
C. either              
C. for                
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多项选择题

下列哪些情形保证人不承担保证责任（）

A.主合同当事人双方串通，骗取保证人提供保证

B.主合同债权人采取欺诈手段，使保证人在违背真实意思的情况下提供保证的

C.主合同债权人采取胁迫手段，使保证人在违背真实意思的情况下提供保证的

D.保证人是债权人近亲属
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