将相互关联的过程作为系统加以识别、理解和管理，说的是质量管理八项原则中的( )。
A．过程方法
B．管理的系统方法
C．基于事实的决策方法
D．持续改进
参考答案：B
解析： 过程方法指的是将活动和相关的资源作为过程进行管理。基于事实的决策方法指的是对数据和信息的逻辑分析或直觉判断是有效决策的基础，而且有效决策是建立在数据和信息分析的基础上，持续改进指的是进行管理的目的就是保持和提高产品质量，没有改进就不可能提高。
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