问题 材料分析题

2010年1月13日博锐管理在线讯:锦江国际集团是中国规模最大的综合性旅游企业集团之一。锦江集团的企业文化中,员工要牢记“主动服务”的理念,其中一条是:靠激发员工的主人翁责任感,自觉承担责任和义务。在无数的小细节中,由于锦江人秉承优秀的服务理念,他们的一言一行赢得了顾客的满意。

(1)锦江集团为什么要把“靠激发员工的主人翁责任感,自觉承担责任和义务”作为一条理念?

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(2)自觉承担责任的含义是什么?

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答案

(1)①只有对自已负责的人,才能享有真正的自尊,也才有资格、有信心、有能力承担起对他人、对社会的责任。如果不能自觉承担相应的责任对自己负责,你就永远无法成长。②自觉承担责任就要学会反思自己的责任。在反思中,我们将更加清楚地了解自身的责任,更好地履行责任,并在承担责任中不断成长。

(2)自觉承担责任,就是我要承担责任、我愿意承担责任、我主动承担责任,而不是要我承担责任、被动地承担责任。

阅读理解

阅读理解。

根据短文内容,从短文后的选项中选出能填入空白处的最佳选项,选项中有两项为多余选项。

     There was once a lonely girl who longed so much for love. One day while she was walking in the

woods she found two starving birds    1   . She cared them with love and the birds grew strong. Every

morning they greeted her with a wonderful song. The girl felt the great love from the birds.

       2  . The larger and the stronger of the two birds flew from the cage. The girl was so frightened that

he would fly away. As he flew close, she grasped him wildly. Her heart felt glad at her success in

capturing him.  3  . She opened her hand and stared in horror at the dead bird. Her desperate love had

killed him.

     She noticed the other bird moving back and forth on the edge of the cage. She could feel his great

need for freedom. He needed to fly into the clear, blue sky.  4  . The bird circled once, twice, three times.

     The girl watched delightedly at the bird's enjoyment.  5  . She wanted the bird to be happy. Suddenly

the bird flew closer and landed softly on her shoulder. It sang the sweetest songs that she had ever heard.

The fastest way to lose love is to hold on it too tight, while the best way to keep love is to give it wings!

A. She gave them some delicious food and left.  

B. Suddenly she felt the bird go softly.

C. Her heart was no longer concerned with her loss.

D. One day she left with the two birds at home alone.

E. She took them home and put them in a small cage.  

F. One day the girl left the door of the cage open.  

G. She lifted him from the cage and threw him softly into the air.

多项选择题