问题 单项选择题

关于业务人员面谈结束后,下列做法不正确的是( )。

A.业务人员(客户经理)在与客户面谈结束之后,应进行内部意见反馈

B.面谈后,业务人员须在一周内撰写会谈纪要

C.内部意见反馈原则适用于每次业务面谈

D.业务人员在面谈后,可通过银行信贷咨询系统对客户情况进行初步查询

答案

参考答案:B

解析:业务人员(客户经理)在与客户面谈以后,应当进行内部意见反馈,使下一阶段工作顺利开展。这一原则适用于每次业务面谈。所以,选项A、C的叙述均是正确的。业务人员(客户经理)在面谈后,应向主管领导汇报了解到的客户信息。反映情况应做到及时、全面、准确,避免上级领导掌握信息出现偏差。必要时可通过其他渠道,如银行信贷咨询系统,对客户情况进行初步查询。所以,选项D的叙述是正确的。面谈后,业务人员须及时撰写会谈纪要,为公司业务部门上级领导提供进行判断的基础性信息。所以,选项B中,“一周内撰写会谈纪要”的说法是不正确的。四个选项中,只有选项B的叙述是不正确的。所以,选项B符合题意。因此,本题的正确答案为B。

完形填空
In the clinic, I asked if Michael could be retested, so the specialist tested him again. To my _36_, it was the same score.
Later that evening, I _37_ told Frank what I had learned that day. After talking it over, we agree that we knew our _38_ much better than an IQ test. We _39_ that Michael’s score must have been a _40_ and we should treat him _41_ as usual.
We moved to Indiana in 1962, and Michael studied at Concordia High School in the same year. He got _42_ grades in the school, especially _43_ biology and chemistry, which was a great comfort.
Michael _44_ Indiana University in 1965 as a pre-medical student, soon afterwards, his teachers permitted him to take more courses than _45_. In 1968, he was accepted by the School of Medicine, Yale University.
On graduation day in 1972, Frank and I _46_ the ceremony at Yale. After the ceremony, we told Michael about the _47_ IQ score he got when he was six. Since that day, Michael sometimes would look at us and say _48_, “My dear mom and dad never told me that I couldn’t be a doctor, not until after I graduated from medical school!” It is his special way of thanking us for the _49_ we had in him.
Interestingly, Michael then _50_ another IQ test. We went to the same clinic where he had _51_ the test eighteen years before. This time Michael scored 126, an increase of 36 points. A result like that was supposed to be _52_.
Children often do as _53_ as what adults, particularly parents and teachers, _54_ of them. That is, tell a child he is“ _55_”, and he may play the role of a foolish child.
小题1:
A.joyB.surpriseC.disappointmentD.dislike
小题2:
A.hopefullyB.fearfullyC.cheerfullyD.tearfully
小题3:
A.studentB.sonC.friendD.doctor
小题4:
A.decidedB.realizedC.arguedD.understood
小题5:
A.jokeB.mistakeC.warningD.wonder
小题6:
A.speciallyB.naturallyC.strictlyD.carefully
小题7:
A.poorB.averageC.goodD.standard
小题8:
A.in B.aboutC.ofD.for
小题9:
A.visitedB.choseC.passedD.entered
小题10:
A.allowedB.describedC.requiredD.offered
小题11:
A.missedB.heldC.delayedD.attended
小题12:
A.highB.sameC.differentD.low
小题13:
A.curiouslyB.eagerlyC.jokinglyD.calmly
小题14:
A.faithB.interestC.prideD.delight
小题15:
A.looked forB.asked forC.waited forD.prepared for
小题16:
A.received B.acceptedC.organizedD.discussed
小题17:
A.imperfectB.uncertainC.impossibleD.unsatisfactory
小题18:
A.honestly B.wellC.much D.bravely
小题19:
A.expectB.learnC.hearD.speak
小题20:
A.wiseB.rudeC.shyD.stupid
问答题 简答题