以客户为导向的市场营销的核心概念包括（）。
A.客户让渡价值
B.客户满意
C.客户忠诚
D.客户扩展
E.客户关系管理
参考答案：A, B, C, E
(2014·江西省重点中学协作体第一次联考)—Tom should have been warned not to cheat in the exam.
—________，but he wouldn’t listen to me.
A．So he had
B．So has he
C．So was he
D．So he was
各省（自治区、直辖市）政府对小额担保就业贷款额度另有规定的，可参照其规定。
