While I was on my way into Wal-Mart, I was greeted by a woman working at the door. Before I wanted to buy what I wanted, I had a(n) to make, and I was stopped by the woman, who wanted to my bag. Usually I would have got angry, because I knew I didn’t steal. I had just noticed someone ahead of me being not so nice. That person treated this lady as if she was . The person had just snatched(攫取) a bag back from her and stormed off even saying “thank you”. I could say that this lady looked , but she was still trying to make ends meet. I could tell this woman was by what had just happened, and no one knew how many people had been her that way all day long. What if she was a grandmother who had to her grandchildren, because the parents had just lost their life in an accident? What if her husband was seriously and they couldn’t afford the medical expenses? All she wanted was to do her well. All she wanted was to customers as she was trained. All she needed was to be . I wondered whether I could be someone that she needed. I looked her in her eyes as she scanned my bag, and then I smiled and said, “Your hair is beautiful!” Her face and she told me how easy it was to manage her hair. She handed my bag back, and told me the customer service desk was straight down on my left. I said “Thank you!”
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小题1:D
小题2:C
小题3:A
小题4:A
小题5:B
小题6:A
小题7:B
小题8:A
小题9:D
小题10:C
小题11:B
小题12:B
小题13:C
题目分析：本文作者讲述自己在超市出口遭受检查包的时候，考虑到别人的感受，自己的态度发生转变。
小题1:考查名词辨析。A. purchase购买；B. difficulty困难；C. survey调查；D. return返回。make a return返回。这里指作者还没来得急买想要买的东西，就不得不（有事）返回了。故选D
小题2:考查动词辨析。A. observe观察；B. steal偷；C. check检查；D. take带。这里指那位女士让作者停下来，想检查作者的包。故选C
小题3:考查代词辨析。A. nobody没有人；B. something某事；C. anything任何事；D. anybody任何人。那个人对待这个女士好像没有人似的。故选A
小题4:考查介词辨析。without even saying “thank you”.甚至没有说声“谢谢”。他决定这种耳熟能详的借口再也不管用了。那个人气势汹汹地从她那里攫取回包，甚至没有说声“谢谢”。故选A
小题5:考查形容词辨析。she was still trying to make ends meet.指她仍然不得不工作。这里指尽管她看起来很老，但她仍然不得不工作。故选B
小题6:考查动词辨析。A. hurt伤害；B. impressed印象深刻；C. moved感动；D. ignored忽略。我可以识别这位女士被刚刚所发生的伤害了。故选A
小题7:考查动词辨析。A. accepting接受；B. treating对待；C. judging判断；D. approaching靠近。没有人知道整天有多少人那样对待她。故选B
小题8:考查短语辨析。A. care for照顾；B. care about关心；C. look into调查；D. look for寻找。如果她是一位还需要照顾孙辈的奶奶呢？故选A
小题9:考查形容词辨析。A. poor贫穷的；B. disturbed打扰；C. disappointed失望；D. sick生病的。如果她丈夫严重的生病怎么办呢。故选D
小题10:考查名词辨析。A. favor偏爱；B. greeting招呼；C. job工作；D. training训练。她所需要的是做好她的工作。故选C
小题11:考查动词辨析。A. support支持；B. serve服务；C. help帮助；D. instruct指导。她所要做的是正如所培训的服务顾客。故选B
小题12:考查动词辨析。A. protected保护；B. appreciated欣赏；C. hired雇佣；D. liked喜欢。她所需要的是被欣赏。故选B
小题13:考查短语辨析。A. set up创立；B. lifted up升起；C. lit up照亮；D. cheered up高兴起来。她高兴起来，并告诉我弄这样的头发是多么的容易。故选C
